The British Psychological Society
A better way to deliver events at scale
Client: The British Psychological Society
Membership: 60,000+ members
Events: 55+ events (and growing)
Formats: In-person · Hybrid · Virtual
Services: Event Systems · Registration & Abstract Management · Virtual, Hybrid & In-Person End to end delivery
THE CHALLENGE
When we first began working with the British Psychological Society, their academic events weren’t landing.
Delivery was inconsistent, systems varied from event to event, and feedback from members was patchy. Confidence in the event provision had dropped to the point where some networks were actively avoiding participation.
What BPS needed wasn’t a one-off fix or a shinier conference.
They needed to reimagine the structure behind their entire academic events programme, creating a consistent, scalable, and people-first way of working that would rebuild trust with members.
THE SOLUTION
A Collaborative Reset
We partnered closely with BPS to redesign how their events ecosystem worked treating it as a connected portfolio rather than a series of standalone events.
Together, we introduced a new, streamlined delivery model, built around clarity, accessibility, and consistency.
This included:
Streamlined systems for registration, abstract submission, and event delivery
Consistent processes rolled out across the full events portfolio
Accessible formats, spanning webinars, virtual events, hybrid delivery, and multi-track in-person conferences with expos and social programmes
A renewed focus on connection, not just content, ensuring members felt part of a shared professional community
Rather than raising expectations on individual flagship events alone, the focus was on raising the baseline everywhere making every BPS event feel well-run, welcoming, and worth attending.
THE IMPACT
What It Delivered
A consistent, end-to-end delivery model across 55+ events
A packed pipeline of events booked through to 2026
One standout moment was the BPS Psychology Careers Festival 2024:
2,596 attendees
120 speakers across 80 sessions
93% of attendees satisfied or very satisfied
85% planned to use what they’d learned
45,734 impressions across social channels from festival content
The partnership and its impact were recognised through inclusion in BPS’s annual report.
CLIENT FEEDBACK
“When I started this role last December, I walked into an absolute mess with an event provision that didn’t work and that networks actively tried to avoid.
I can’t quite believe we’ve ended the year with a whole new way of working, lots of 2025 events already booked and more in the pipeline and the best bit is members are really enjoying working with you. Huge thanks to you both and the wider Planit team.”
